State Employees Identify Barriers to Providing Quality Public Services

Over 1,000 state workers identify barriers to delivering quality services

Heavy workloads, staff turnover, understaffing, inadequate equipment and training, job stress and overall lack of resources are among the problems, survey shows

In a comprehensive survey, over 1,000 State of Maine workers identified understaffing, staff turnover, inadequate equipment and training, stress, lack of resources and concerns about their ability to support themselves and their families as barriers to the quality public services they provide to Maine people.

The Maine State Employees Association, Local 1989 of the Service Employees International Union, conducted the survey of both union members and nonunion members employed in all State of Maine Executive Branch departments. Eighty-three percent of respondents identified problems in recruiting and retaining staff due to pay or other departmental problems. Sixty-three percent said their worksites or offices are insufficiently staffed. Full story here. Detailed survey results here.


Nearly 200 MSEA-SEIU members and guests spoke directly with Governor Janet Mills on Feb. 20 about problems they’re experiencing in delivering quality services to Maine people. From wages to DHHS staffing to rising healthcare costs to retirement insecurity, members asked the Governor to work with them in finding solutions. Story here.

Ginette Rivard elected as Retiree Alternate Director

Dear MSEA-SEIU Members,

In a mailed-ballot election, MSEA-SEIU retiree delegates and retiree chapter presidents elected MSEA-SEIU past president and MSEA-SEIU Aroostook County Retirees Chapter President Ginette Rivard as a Retiree Alternate Director to the MSEA-SEIU Board of Directors. A resident of Caribou and chair of the MSEA-SEIU Retirees Steering Committee, Ginette was elected to the Retiree Alternate Director’s seat that Bob Ruhlin held prior to his election as a Retiree Director. Please join me in congratulating Ginette on her election!

In Solidarity,
Ramona Welton, President, MSEA-SEIU Local 1989

Throughout our bargaining units small and large, MSEA-SEIU members and nonmembers identified common themes after a decade of understaffing and underfunding public services: workloads, understaffing, recruitment and retention, making ends meet, and retirement. Read President Welton’s column here.

Updated: February 21, 2019 — 4:30 pm
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